ServiceNow Service Mapping Implementation - Strategy & Best Practices
59:35
YouTubeEinar & Partners
ServiceNow Service Mapping Implementation - Strategy & Best Practices
In this webinar by Einar & Partners together with iTSM Group you'll learn about service mapping and the factors to consider for creating a successful rollout. 00:00 Introduction 03:30 Agenda 06:10 Preparing Service Mapping 13:30 Planning Service Mapping 31:37 Success factors for implementation 51:05 Benchmarks and rollout models 56:30 Outro The ...
8.5K viewsApr 18, 2021
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